During the GO LIVE phase, we will install a feedback tool and allow you to share comments and screenshots on any viewable page on your site.

How To Conduct Your Site Test 

1. Once you receive the GO LIVE testing email, it's time to begin. 

2. Go to the URL for your site. Notice the blue Feedback bubble on the homepage. You will see this button available on all pages as you navigate through the site. If you don't see this, please contact us. 

3. Begin your review of the copy, videos, downloads, and links on each page of the site.

Things to think about while testing the Logged Out pages....

• Do all items lead to the appropriate page - ie when you click on a product image, does it lead to a sales page? When you click on “About,” does it lead to the About page?

• Are permissions set properly - ie when you are logged out, you shouldn't be able to gain access to courses

• Ask yourself, “Is there anything I expected to happen, that is NOT HAPPENING?”

• Ask yourself, “Is there anything that I didn't expect to happen, that IS happening?”

• Things to think about while testing while Logged In....
  
  

• Are permissions set properly - do you have access to all of the content you should have access to?

• Can you progress through the courses correctly, ie when you finish one lesson do you get access to the next?

• Ask yourself, “Is there anything I expected to happen, that is NOT HAPPENING?”

• Ask yourself, “Is there anything that I didn't expect to happen, that IS happening?”

Overall Items to Check

• Navigation Menu - logged out and logged in

• Videos play all the way through

• PDFs & downloads are correct

• Quizzes & finals *if applicable

• Do all of the questions make sense?

• Are all of the answers correct?

• Was the content covered in the course material?

• Fill out the forms on the site

• Are the instructions accurate?

• When completed, is the form sent to the right people?

• The accuracy of your links - social sites, links back to your main site, etc

• Privacy Policy and/or Terms & Conditions are accurate *if applicable

Design Elements & Graphics

• Correct images are displayed 

• Style Guide is applied throughout the site

• Responsive design is working - ie the site looks good on mobile

• Achievements badges are awarded *if applicable

Keep an eye out for:

• Incorrect punctuation: apostrophes, quotation marks, hyphens/dashes, etc.

• Misspelled words/grammar

• Confusing sentences

4. When you notice a piece of information that needs to be changed, click on the blue Feedback button. 

• Once the blue Feedback button is clicked, the following will appear:

• If you click "Draw on the Screen" the following icon will appear at the top of your screen

• Once you have marked up the area you wish to provide feedback for, CLICK on the green checkmark

  • If you click on "General Feedback". The following screen will appear. Enter your email address and rate your experience with the page and any comments, then CLICK the SEND button.