How to Approve Your Clients Comments on Membership Site

Updated: 05/07/2021
Article #: 8


How to Approve Your Clients Comments on Membership Site

 

As site admin you will be able to approve, delete and edit user comments.

Learners can leave comments while they are going through a course on your website. Initial settings require that you manually approve each comment. The comments cannot appear on your site without your permission. Sometimes these comments require a response to the learner.   

 

This document shows how you can approve, reply and delete comments on your site. 

  1. Please, login into the site using site admin credentials.

  2. After login, the below screen will appear. On this screen, click on comments option at the top left corner of the page.

          3.  In the comments section, you can view all the users who have commented on   the website. You can choose to reply to the users individually, or you can approve, unapprove, edit, trash, etc.

           4.  Hover your mouse over a comment to see options available for that comment Hover over your cursor on a comment to see options like Unapprove (in the case of an approved comment), Reply, Quick Edit, Edit, Spam, and Trash.

 

 

             5.  You can approve/unapprove individual comments as shown below

            6.  You can edit the comment by clicking the 'edit' button under the comment. Clicking on the edit button will give you following screen

Here, you can edit the sender's name, comment text, comment date, delete the comment, mark it as spam, etc.

 

 

          7.  If you need to perform actions in bulk, select the comments by clicking the check boxes near them, then choose an action to be performed on all the selected comments from the "Bulk Actions" drop down button.

 







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